VAT Exemption
‘VAT exemption’ means that people with a disability or long-term medical condition can get an emergency alarm call system without having to pay VAT.
For qualifying Careline24 customers, that’s a 20% saving!
What long-term medical conditions qualify?
There are several medical conditions that qualify for VAT exemption.
What HMRC means by ‘chronically sick or disabled’
For VAT purposes, you’re chronically sick or disabled if you have:
- a physical or mental impairment that has a long-term and substantial adverse effect on your ability to carry out everyday activities
- a condition that the medical profession treats as a chronic sickness (that’s a long-term health condition)
You do not need HMRC’s permission to declare that you’re eligible for VAT exemption.
Read more about what HMRC means by ‘chronically sick or disabled’.
What are the exceptions of VAT exemption?
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A person who is only temporarily disabled, such as with a broken bone, is not considered chronically ill or disabled for VAT purposes.
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Furthermore, a person cannot be exempt from VAT on the basis of their age alone. In other words, someone who is ‘elderly’ does not automatically qualify for VAT exemption.
Source: HM Revenue & Customs
How to claim VAT exemption with Careline24?
Online
Simply select ‘Yes’ when asked if you are VAT exempt during checkout when placing an order on our website. We will also ask you to disclose what condition(s) makes you eligible.
Our plansBy phone
We can discuss VAT exemption over the phone if you prefer to place your order that way.
You’ll need to let us know which condition(s) would qualify you for the savings, and we’ll take care of the rest.
By post
If you have our free information pack, look for the page titled ‘VAT Exemption Form’. You’ll find it attached to the service agreement.
The form asks you to declare the conditions that qualify you for VAT relief.
